Terms and conditions

This translation is provided for information only. The Spanish version is the legally binding one.

1. Who provides the service

• Owner: SCOPE X TECHNOLOGIES SL
• Tax ID (NIF): B88730429
• Registered office: Calle Pablo Casals 10, 1.º A, 28011 Madrid (España)
• Email: fjurado@scopex.es
• Phone: 647 937 259

These terms govern the use of the “Aforo” booking and management software (https://aforoapp.com) by the businesses that sign up for it (workshops, studios and academies, referred to as “the customer”).

Use of this website is also governed by the legal notice.

2. The service

Aforo is cloud software for managing the bookings, class passes, memberships, pieces and communications of creative studios and workshops. The specific features of each plan are described on the pricing page.

Payments from the customer’s students are processed through the customer’s own payment provider (Stripe or Redsys).

The money from their classes goes directly into their account and Aforo charges no commission per booking on any plan.

3. Sign-up and cancellation

Aforo has no free trial and no free plan: the service is contracted from day one on one of the published plans. Before signing up, the customer can see the product in a 20-minute demo, with no commitment.

If the customer cancels, the account is restricted but its data is not deleted: the customer can export it or reactivate the account.

4. Plans, prices and billing

The prices in force are those published at aforoapp.com/en/pricing at the time of signing up, and they are billed in advance in monthly cycles. Prices are shown excluding VAT.

If we ever raise the price of a plan, we will notify the customer at least 30 days in advance and they may cancel before it applies.

5. No minimum term, and you keep your data

There is no minimum term: the customer can cancel whenever they wish and the service continues until the end of the period already paid for.

The customer can export their data (customers, bookings and accounts) in standard formats at any time, including when cancelling.

6. The customer’s obligations

• To use the service lawfully and in accordance with the regulations that apply to their business (consumer protection, minors, data protection).
• To keep their login credentials, and those of their team, safe.
• To be responsible for the content, prices and conditions they publish to their students through Aforo.

7. Personal data

With regard to the data of the customer’s students, the customer is the controller and SCOPE X TECHNOLOGIES SL is the processor.

All of this under the terms of the data processing agreement (Art. 28 GDPR) that forms part of the service contract. The data is hosted in the European Union.

The processing of the data of visitors to this site is described in the privacy policy.

8. Availability and support

We work to keep the service continuously available and we give advance notice of scheduled maintenance. Support is provided by email during Spanish working hours.

9. Liability

Aforo is provided “as is” to the extent permitted by law. The total liability of SCOPE X TECHNOLOGIES SL to the customer is limited to the amount paid for the service in the 12 months before the event giving rise to it.

Nothing in these terms limits any liability that cannot be limited by law.

10. Changes to these terms

If we change these terms substantially, we will notify customers by email at least 30 days in advance. The version in force is always the one published on this page, with its review date.

11. Governing law

These terms are governed by Spanish law. Unless mandatory rules provide otherwise, the parties submit to the courts and tribunals of Madrid.