Terms and conditions

• Owner: SCOPEX TECHNOLOGIES SL
• Tax ID (NIF): B88730429
• Registered office: Calle Pablo Casals 10, 1.º A, 28011 Madrid (España)
• Email: hola@aforoapp.com
• Phone: 647 937 259

These terms govern the use of the “Aforo” booking and management software (https://aforoapp.com) by the businesses that sign up for it (referred to as “the customer”).

Use of this website is also governed by the legal notice.

Aforo is cloud software for managing services, bookings, payments, invoicing and communications. The specific features of each plan are described on the pricing page.

Online payments for the customer’s services are processed through a payment provider the customer connects, from the options available in their country.

The money received is paid into the account associated with that provider, and Aforo charges no commission per booking on any plan.

Aforo has no free trial and no free plan: the service is contracted from day one on one of the published plans. Before signing up, the customer can see the product in a demo, with no commitment.

If the customer cancels, the account is restricted but its data is not deleted: the customer can export it or reactivate the account.

The prices in force are those published at aforoapp.com/en/pricing at the time of signing up, and they are billed in advance in monthly cycles. Prices are shown plus VAT.

If we ever raise the price of a plan, we will notify the customer at least 30 days in advance and they may cancel before it applies.

There is no minimum term: the customer can cancel whenever they wish and the service continues until the end of the period already paid for.

The customer can export their data (customers, bookings and accounts) in standard formats at any time, including when cancelling.

• To use the service lawfully and in accordance with the regulations that apply to their business (consumer protection, minors, data protection).
• To keep their login credentials, and those of their team, safe.
• To be responsible for the content, prices and conditions they publish for people booking through Aforo.

For personal data relating to people booking the customer’s services, the customer is the controller and SCOPEX TECHNOLOGIES SL is the processor.

All of this under the terms of the data processing agreement (Art. 28 GDPR) that forms part of the service contract. The data is hosted in the European Union.

The processing of the data of visitors to this site is described in the privacy policy.

We work to keep the service continuously available and we give advance notice of scheduled maintenance. Support is provided by email during Spanish working hours.

Aforo is provided “as is” to the extent permitted by law. The total liability of SCOPEX TECHNOLOGIES SL to the customer is limited to the amount paid for the service in the 12 months before the event giving rise to it.

Nothing in these terms limits any liability that cannot be limited by law.

If we change these terms substantially, we will notify customers by email at least 30 days in advance. The version in force is always the one published on this page, with its review date.

These terms are governed by Spanish law. Unless mandatory rules provide otherwise, the parties submit to the courts and tribunals of Madrid.